In late January 2013, we spoke with Peggy Goldman, owner of Friendly Planet. She apologized and mentioned this was not characteristic of their firm. They have put into place certain measures to keep away from these issues from occurring once more (e.g. - being left at the airport on arrival). They got rid of sure workers and provided a small credit to us for future travel with their firm. Good to know that progress was made in improving their service degree.
MOST NECESSARY: Our national information Peter was wonderful. He traveled from city to metropolis with us, and quite actually, the trip would not have been the same without him. An example that highlights each second of our expertise with him - the group had already broken up for the day - the night was our personal time. An hour-ish later, my spouse and I have been at the foyer concierge desk attempting our greatest to communicate our curiosity in dinner at an area restaurant. We would have gotten it will definitely, however, certain sufficient, Peter was randomly within the lobby and went out of his option to come over to us and ask if we wanted help. So, he is off the clock, but his focus and concern were always making sure we had been having fun with our time, and that we have been able to efficiently navigate the cities. He cautioned us towards scams, steered us away from unhealthy offers, and so on. I am unable to say sufficient about his impact to the constructive expertise of this tour.
In case you are a U. S. citizen and wish to travel to one among its territories, you'll not need a U. S. Passport. Apple ID could be a U. S. driver's license or different valid photo identification, the identical as when you have been flying to New York or Seattle. However, U.S. residents with overseas passports can be topic to the same entry procedures in one of many territories that they might be on the mainland.